FAQ's

Frequently Asked Questions (FAQ)

1. What are your jersey sizes like?

Our adult sizes range from Small to 2XL, catering to a wide variety of customers. For those seeking larger sizes, select modern jerseys are available in 3XL and 4XL; however, these are only offered in the fan version. Our retro jerseys are not available in 3XL and 4XL.`

Most retro jerseys have a tighter/smaller fit. We recommend sizing up 1 size for the most comfortable fit.

For individuals with a broader build or those who prefer a looser fit, we strongly recommend sizing up 1 size.

Each jersey has its own unique fit, sizing may vary slightly between jerseys.

  • Fan/Retro jerseys: Size up 1x for a comfortable fit.
  • Player version jerseys: Size up 2x as they run tighter.

Size charts are included as the last photo on each product page. Please refer to these measurements before ordering.

For kids' sizing, we suggest adhering to the following guideline:

Kids' Kits Sizing Guide

  • Size 16: Ages 3–4 years
  • Size 18: Ages 4–6 years
  • Size 20: Ages 6–8 years
  • Size 22: Ages 8–10 years
  • Size 24: Ages 10–12 years
  • Size 26: Ages 12–13 years
  • Size 28: Ages 13–15 years

Note: Sizes may vary slightly depending on the child’s height and build. If your child is between sizes or you’re unsure, we recommend sizing up for a more comfortable fit. 
For accurate sizing, please refer to the detailed measurement guide included as the last photo.

2. Are your retro jerseys authentic vintage pieces?

All of our jerseys are high grade replicas. We pride ourselves on our high-quality craftsmanship.

3. How long does delivery take?

Orders typically take 2–3 weeks for delivery. During peak periods (e.g., holidays), delays may occur. Delivery times might vary slightly depending on your location.

4. Can I track my order?

Yes! Once your order is shipped, we’ll email you a tracking number. Use this to follow your package’s progress.

5. What should I do if I'm having trouble tracking my order?

Tracking your order is simple and straightforward. Once your order has been shipped, you’ll receive an email with your tracking number and a link to monitor its progress. If you’re having trouble understanding the tracking information provided, we recommend using this tracking link for better clarity. Simply copy and paste your LZ tracking number into the search bar on this site, and it should provide a more detailed and user-friendly update on your order’s journey. This tool often makes it easier to track your package and see its status at a glance.

6. Do you offer exchanges or returns?

We’re happy to assist with exchanges or refunds. Contact us with your order details, and we’ll guide you through the process. Please note:

  • Items must be unworn and in original condition.
  • Must return within 30 days of delivery.

7. How do I care for my jersey?

For best results:

  • Wash jerseys in cold water.
  • Use a gentle cycle and avoid bleach.
  • Air-dry to preserve print and fabric quality.

8. Do you ship internationally?

Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location. All fees will be displayed at checkout.

8. Are your products eco-friendly?

We’re committed to sustainability. Many of our products, such as hoodies and jackets, are made using recycled materials.

10. How do I get in touch with customer service?

You can email us directly through our Contact Us page. We aim to respond within 24–48 hours.

11. What's the difference between player version and fan version jerseys?

The main difference between the player version and the fan version of a jersey lies in their design and construction. The player version is crafted to match the specifications worn by professional athletes on the field, featuring a slimmer, more athletic fit and lightweight, breathable materials for enhanced performance. It often includes additional details like heat-sealed logos and advanced ventilation zones. On the other hand, the fan version is designed for everyday wear, offering a more relaxed fit and slightly heavier materials for comfort and durability. Both versions are authentic and high-quality but cater to different needs and preferences.

12: I've accidentally entered the incorrect shipping address, can I change this?

If you’ve entered the wrong shipping address, please contact us as soon as possible by emailing our customer support team. If your order hasn’t been shipped yet, we’ll do our best to update the address before it’s dispatched. However, if the order has already been shipped, unfortunately, we cannot make changes to the delivery address. In such cases, we recommend reaching out to the courier with your tracking number to see if they can assist in rerouting the package. Please double-check your address details during checkout to avoid any issues.

13. What Should I Do If I Ordered the Wrong Size or Jersey?

If you’ve accidentally ordered the wrong size or jersey, please contact us immediately via email with your order number and the details of the correction. If your order hasn’t been processed or shipped yet, we’ll do our best to update it for you. However, if the order has already been shipped, unfortunately, we won’t be able to make changes. In that case, once you receive the item, you can follow our return and exchange process to get the correct size or item. Double-checking your order details before checkout can help avoid such issues.